Total Visits
156
+12% vs Previous Year
Issues Resolved
100%
All critical tickets closed
Avg Response Time
2.4h
-15% vs Previous Year
System Stability
99.9%
Uptime guarantee met
CCTV #4 Offline
Al-Malqa • 2025-10-12
Paper Jam / Roller Wear
Ishbiliya • 2025-10-05
ERP Login Timeout
Administration • 2025-09-28
Slow Performance
Cordoba • 2025-09-15
Issue Distribution
Printers: 120
PCs / Laptops: 185
Cameras / CCTV: 95
Software / Network: 42